Wednesday - June 13, 2012

loss of temper, another spot check at market cashier line, loss of temper, pc problem l.o.t. again

WHEREIN I LOSE MY TEMPER AND SWEAR. A LOT!

At the end of May or very near it by a week, we had cause to transfer money from the USA to a bank here in the UK.

Not the first time we’ve done this and we know it isn’t done over night. Although in truth I’d be willing to bet the bastards could, except that by holding your money the lying shits are making money on our money for the time held. Anyway .... when the wife called to check and see if the money had arrived, as we pay our bills and some are debit like the county tax, naturally we’re concerned.  At the time of her call, it had not cleared. I don’t expect American banks are any different, altho a quick check confirmed that our American account had indeed been debited the amount.

I called today to check again and used the auto service which is okay after entering 22 secret numbers. Yeesh. Still nothing and so I clicked the option to speak to someone live.  Wouldn’t ya know .... I get a call center in Scotland and a young lady who spoke as tho she were on helium. Have any of you (Brits aside) ever had the PAIN of listening to a thick Scots accent? Oh boy.  I had to ask her to please slow down as between her speaking speed and that awful accent, I hardly understood a word.

Well of course there were a host security questions. I do understand the need for strict security in the nasty cyber world we inhabit today.  Of course, it wouldn’t be quite so bad if the damned left wing human and civil rights industry had not made things sooooo easy for the gremlins.  Which is why we have to jump thru so many security hoops.

I was asked questions which seemed fair enuff but from time to time I had to ask my wife for an answer, as usually it’s she who cares for the financial paperwork that I cause to happen.  Btw, just like anywhere else, the dialect can differ depending on where in Scotland they are. And all are Greek to my American ears.
At one point she stopped me and said that I must not try and get answers from another person in the room.  But I’m speaking to my wife. We live together. Get it? Marriage. Two people, same house.  No she informs me. She only has my word that’s my wife. So okay I said, lets continue and I won’t talk to my wife.  But of course my wife could tell by the conversation, aided by the fact that I was repeating the questions and saying hold on while I look for that information here in my folder.

Things ended badly because I was informed that first of all I was asked for the most recent statement figures. Well as it turned out, that was May. But no. She wanted the June statement. But it hasn’t come as yet. We do not have it. So a couple of other questions were asked and after a short wait I was informed that I failed the security test. I missed a question.  Okay, which one I asked. Oh, she couldn’t give that info. Then how am I supposed to know exactly what you need and where any error I may have made can be corrected.  But she said she had already given me more time then allowed, I would have to call back and start the god damned process all over again.
That’s about the time my stored patience along with the ‘F’ word broke out of it’s verbal cuffs and I let fly.  Just could not help it. Not really her fault of course.  But I got the feeling being stuck in the conversation, that being stuck in purgatory must be something like this.
And speaking of being stuck and thoroughly pissed off, I am writing this using WORD 2000. I think.  Have never had a spot of trouble or problem, until the last few minutes.

Letters are hanging. Whole damn words are not appearing on this page. I am now having to type verrry, sloooowly. Or the frakin letters won’t appear.
Just what I need on top of everything else today.
Wife in for spinal X-Ray.  She can walk, sort of. She can drive short (very short) distance.  But very painful for her.

I Went to the market down the road the day before yesterday with a neighbor who had some shopping to do there as well.
I like that gadget that’s hand held, you scan your own items and then go thru the fast quick check lane.  Your stuff already totalled and bagged by you, all you have to do hand the gizmo to the cashier and run your card thru the slot or pay cash. Done.

So all of a sudden there flashed on my small hand held screen, the request to unload and have everything rescanned by cashier. I was told it was a spot check, everyone gets it once in awhile. Okay. No problem. Everything cleared and out we went.

So today on the way back from the clinic, the wife mentioned that we needed a few things, and as rain was predicted again for tomorrow, she’d rather get what we needed today and anyway, we had to pass the market on the way home.  The thing about those quick check hand held scanners is, you are more likely to spend more. And so we did. Got to the fast lane and damn it.  It happened again.  Spot check and everything had to be rescanned by the cashier. 2wice in three days?  Too damn much. 
Better to go online and shop Tesco and have them deliver.

So now you have my entire day and I am still very much PO’d because of this damn WORD problem. WTF next?

Posted by peiper     on 06/13/2012 at 12:03 PM   
Filed Under: • Personal •  
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