Friday - March 09, 2012
looking for a solution to a problem. see screen shot and note. any ideas?
Gonna be short to nil on my posting today, but needed to get this in.
A problem I can’t solve and I’ve tried the usual stuff, thinking that the problem was on my machine or maybe the browser.
Here’s what’s happening and it only happens on this web site. http://www.telegraph.co.uk/news/?source=refresh
The trouble first surfaced yesterday or maybe the day before.
Getting double images, print covered by other print and photos the same.
Here’s a screen shot of just a little but you’ll get the idea.
This appears on the far right side of the page in a column called Promotions although there are also news stories there.
I use Chrome as my default browser, and also have Opera and IE8 which I hardly ever use. But the problem showed itself on all three browsers.
So, I downloaded the latest Firefox browser (which btw impressed me as there are some improvements from when I last used it before uninstalling)
Anyway, the problem showed itself on FF also.
I called the Telegraph and got this reply.
Thank you for contacting the Telegraph Media Group.
Sorry you have been experiencing problems whilst using the Telegraph.co.uk.
Unfortunately, this problem has not been recognised from within the Telegraph or from any other users. We have tested this area of the website today from various computers and found no issues arising. We can now confirm that the cause of the problem you are experiencing is external from the Telegraph website and we believe this may possibly be a local issue concerned with your personal computer set-up.
As you may already be aware, computers are very complex tools and this particular problem could be related to a host of different possibilities by the general nature of computers, some of which you may not comprehend and of which we are unable to help you diagnose remotely from our office.
So I thought I’d share this with all here who are tech smarter them me which may be all of you. If any have ideas or suggestions I’d love to hear em cos I am stumped. Yeah, cache is cleared. System defragged, and all the usual regular maintenance we’re supposed to do. I do those as a matter of course and not just when there’s a problem.
And why only this one site if the problem is not at the newspaper online?
Posted by peiper
on 03/09/2012 at 10:33 AM
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