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calendar   Wednesday - June 26, 2013

Net 10,The Sofa King Of Cellphones

Gak.

I’ve had a Net10 cheapo cellphone for years now. Easiest, least expensive phones on the market. No, I don’t have a Data Plan, a Family Plan, Apps, or Monthly Data. Strictly Pay As You Go. I do have a great big bloody pile of minutes that I can rollover, and in general it costs me about $15 a month. I can even do text messages if I feel masochistic enough.

For ages it’s been the most simple thing in the world to do to Add Minutes. Just go to their webpage, log in, pick a card/minutes (I usually get 300 minutes/60 days for $30). Bing bang boom, done. Complete the transaction, and in 3 seconds the airtime is loaded onto my phone.

Not any longer. They’ve changed things around. My guess is they’re really, really pushing the Family Plan and the Unlimited Airtime Plan. I don’t want either. But they’ve made it nearly impossible to just buy more service days online. I’ve been at this for 3 days now.  The damn thing just sent me around and around and around in circles, having me log in, and it would open a new tab, and I’d go there, and No, I don’t have an Airtime Card I want to buy time online, so it would open a new tab, and I’d go there, and I’d have to log in again .... AAAAAARRRGGH!!!  Finally I went to 0 Days Service Remaining, and the phone shut down. I tried calling, but you can only get the robot. No real people, not even a call center in Bangladesh.

And the robot would not let me move forward without a physical airtime card. So I had to drive up to Walmart, buy a card, activate it there, bring it home, go through the whole online procedure 3 more times - but now with my card and it’s magic PIN!! - and finally give up and call the robot again. Finally, after suffering through that nonsense once again [ and it IS nonsense: the very first Menu selection is “For English, Press 1”. Hey, amigo, qué país crees que estoy llamando? ] and entering my Airtime Card PIN yet again, and saying NO to Hey, don’t you want us to call you up with ads?, I got my phone running again. With all my new minutes. And all my old rollover minutes. In case I feel like talking on the cell for 2800 minutes or sending 5600 text messages.

Ay yai yai!

Net10. They make it Sofa King hard, and that makes me Sofa King angry.


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Posted by Drew458   United States  on 06/26/2013 at 11:32 AM   
Filed Under: • Miscellaneous •  
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