BMEWS Help Desk Support Options

 

1. Hey I’d much rather hit numbers then deal with a voice recognition system.... give me numbers anytime LOL

   Posted by Infinity       07/05/2006  at  06:33 PM  



2. Somebody works for MSN.com have come up with this. G-d bless’em anyway, comes way too close to the truth.

   Posted by LC Geno       07/05/2006  at  08:34 PM  



3. SKip, this ain’t funny!

   Posted by Rickvid       07/05/2006  at  10:02 PM  



4. Sorry, Gang! When I received this in an e-mail I almost went into aploplexy because I was on hold on the phone to AT&T about my phone bill and I had just traversed a similar system and was fit to be tied. After punching in (literally) all the information on my account, the representative I finally got on the line asked me the same damn questions all over again. This is one of my pet peeves and I’d like to find the sonuvabitch who invented these menu systems, cut off his cojones and feed them to him. ARGGGGH!

   

   Posted by The Skipper       07/06/2006  at  08:51 AM  



5. A very good take on outsourced tech support.

   http://www.illwillpress.com/vault.html

   

   Posted by Rickvid       07/06/2006  at  10:08 AM  



6. 

   It isn’t funny - just went through ‘button pushing’ hell to inform the only company we have a credit card with that we have, that we haven’t gotten a bill yet - by the end I was about to scream - Do I have to write you a letter to make it clear - I did not receive the bill, it is due next week, just send me a payment slip.

   5 times, yes that’s right 5 times I said - I did not receive a bill - heard
   the bill was mailed out on the 17th?
   do you want to make an online payment?
   why are you calling?
   how can I help you?
   do you want to order something? - with that one, I said goodbye, was tired of saying - I did not receive the bill.

   I want to win the lottery, just so I can deal in cash and not have to deal with this crap. My 18 year old is smarter than 90% of the people I have to do business with - and I tell you it is getting harder and harder to be ‘pleasent’ with these morons.

   

   Posted by wardmama4       07/06/2006  at  02:10 PM  

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