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calendar   Tuesday - July 16, 2013

Buyer Beware

Oh noes, the cable TV bill was due yesterday! Quick like a bunny, I jump online, log in, and pay the bill. It was quite a bit more than last month’s bill, but I knew I was getting hit with a refundable surcharge for hanging on to the old cable box for too long. Hey, I’ve been sick ya know? And I had called to ask their guy to stop by and pick it up - which was an option their Send Us Our Stuff Back letter said I could do - but he never showed up. It’s not like he has a big route to cover; 85% of Union Township is right here in my double condo park, more than 500 units in a half square mile. So I see the cable guy and his truck going up and down our one main road every single day. He pretty much lives here. Whatever. I’m feeling better now, and I found the return shipping label, so I can just box up the old box and drop it off at the UPS store in town. But I digress.

The bill seemed high, but I paid it anyway. Then (stupid Drew) I went and looked at the actual bill. They charged me $30 to do an installation. On my self-installed new cable box. Sneaky bastiges! A quick and only moderately annoying call to Customer Service ("para Inglés, pulse uno") and that got remedied quickly. And I’ll get credit for the surcharge. But still ... if I hadn’t gone over every line of the bill, I never would have noticed this extra $30 fee hiding deep on page 3.

You gotta watch these companies like a hawk.


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Posted by Drew458   United States  on 07/16/2013 at 01:52 PM   
Filed Under: • Big Business •  
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Not that very many people ever read this far down, but this blog was the creation of Allan Kelly and his friend Vilmar. Vilmar moved on to his own blog some time ago, and Allan ran this place alone until his sudden and unexpected death partway through 2006. We all miss him. A lot. Even though he is gone this site will always still be more than a little bit his. We who are left to carry on the BMEWS tradition owe him a great debt of gratitude, and we hope to be able to pay that back by following his last advice to us all:
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Oh, and here's some kind of visitor flag counter thingy. Hey, all the cool blogs have one, so I should too. The Visitors Online thingy up at the top doesn't count anything, but it looks neat. It had better, since I paid actual money for it.
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